SHIPPING POLICY

SHIPPING POLICY

At ZAMOTHRA, we value the importance of prompt and dependable shipping to improve your shopping experience. Here are the key points of our shipping policy:  

 

Order Processing: Orders are usually processed and shipped within 1 business day after purchase, excluding weekends and holidays. Processing and shipping times may vary during peak seasons or promotional periods. Your patience is appreciated during these times.  

 

Shipping Options We provide various shipping options, including standard and express shipping, to suit your requirements. The availability of shipping methods may differ based on your location and the items in your order.  

 

Shipping Costs Shipping rates are determined by the weight, dimensions, and destination of your order.  

 

Delivery Times The delivery time depends on the shipping method chosen and the destination of your order, ranging from 3 to 10 business days. Please note that unforeseen circumstances like weather delays, customs clearance processes, or carrier issues may affect delivery times.  

 

Change of Address If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. While we will make an effort to accommodate your request, we cannot guarantee changes once an order has been processed for shipping. 

 

Order Cancellation We strive to ship orders quickly. Once your order enters processing, it's on its way to you in no time. Due to our fast order processing, we cannot guarantee that changes or cancellations can be made once an order is processed. For any queries, please reach out to our customer care team at info@zamothra.com, and we will do our best to assist you.